Appstream Privacy Policy
Last updated: 10 October 2026
This Privacy Policy explains how Appstream ("Appstream", "we", "us") collects, uses, shares and protects information when you use the Appstream mobile app, including the version distributed on Google Play, and this website (together, the "Service"). By using the Service you agree to this policy.
1. Who we are and how to contact us
The Service is operated by Appstream. For any privacy question, request or grievance, email care@envisionx.digital.
2. Who the Service is for
The Service is intended only for adults aged 18 and over. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe that a person under 18 has provided us with information, contact us and we will delete it.
3. Information we collect
- Phone number. Provided by you when you sign in or subscribe, or provided to us by our subscription partner when you activate access. We use it to identify your subscription and keep you signed in.
- Mobile network country. The app reads the country code of your mobile network (not your location) to show the content and offers available in your region. This is processed on your device.
- Technical and log data. When the app loads content or plays videos, our servers and hosting providers automatically receive standard technical information such as IP address, device and operating-system type, app version, the date and time of requests, and error information.
- Information stored on your device. The app saves your sign-in state and settings on your device so that it works between sessions.
We do not collect your precise location, contacts, photos or other files, microphone or camera data, or payment card details. Where a payment applies, it is processed by Google Play or by your billing partner (such as your mobile operator), not by us.
4. How we use information
- To provide the Service, stream videos and keep you signed in.
- To manage your subscription and access.
- To show the content and offers available in your region.
- To keep the Service secure, prevent fraud and abuse, and fix problems.
- To respond to your requests and support queries.
- To comply with legal obligations.
We do not sell your personal information.
5. How we share information
- Service providers: companies that host and deliver the Service for us, such as cloud hosting and content-delivery providers (for example, Amazon Web Services). They may process data only on our behalf and under our instructions.
- Subscription and billing partners: if you choose to subscribe, the partner that processes your subscription (such as Google Play or your mobile operator) handles your phone number and payment under its own privacy policy, and shares your subscription status with us.
- Legal reasons: when required by law, or when needed to protect the rights, safety and security of our users, the public or Appstream.
- Business transfers: if Appstream is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction and will remain protected by this policy.
6. Third-party websites and offers
The app may open third-party web pages, including partner offer pages. Information you enter on those pages is collected by that third party under its own privacy policy, not this one. Please review their policies before sharing information with them.
7. Data security
Information exchanged between the app and our servers is encrypted in transit using HTTPS (TLS), and access to our systems is restricted to authorised personnel. No method of transmission or storage is completely secure, but we use reasonable safeguards to protect your information.
8. Data retention
- Your phone number and sign-in data stay on your device until you log out or uninstall the app.
- Subscription records are kept while your subscription is active, and afterwards only for as long as required for legal, tax or accounting purposes.
- Technical and log data are kept only as long as needed for security and to operate the Service, and are then deleted.
9. Deleting your data
- Tap Logout in the app menu to remove your phone number and sign-in data from your device, or uninstall the app to remove all app data from your device.
- To delete data we hold, email care@envisionx.digital with the subject "Delete my data" and the phone number you used with the app. We will complete the deletion within 30 days, except for records we must keep by law.
Full instructions: Delete your Appstream data.
10. Your rights
Depending on where you live, including under India's Digital Personal Data Protection Act, 2023, you may have the right to access, correct, update or delete your personal data, to withdraw your consent, and to raise a grievance. To exercise these rights, email care@envisionx.digital. We will respond within 30 days.
11. Where your data is processed
Our servers and hosting providers are located primarily in India. If you use the Service from another country, your information may be transferred to and processed in India.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. Where changes are significant, we will also notify you through the app or by other appropriate means.
13. Contact us
For any privacy-related questions or requests, contact us at: