Delete your Appstream data
Last updated: 10 October 2026
This page explains how users of the Appstream app (available on Google Play) can request deletion of their account and associated data.
Request deletion of your account and data
- Send an email to care@envisionx.digital.
- Use the subject line "Delete my data".
- Include the phone number you used with Appstream.
We will confirm your request and complete the deletion within 30 days.
Remove data from your device right away
- Open the app menu and tap Logout. This removes your phone number and sign-in data from your device.
- Uninstalling the app removes all app data from your device.
What we delete
- Your phone number and the account and subscription information linked to it that we hold.
- Support messages related to your account, once your request is resolved.
What we keep, and for how long
- Records we are legally required to keep (for example, billing, tax or accounting records) are kept only for the period required by applicable law and are then deleted.
- Technical and security logs are deleted in the normal course of operations and are not used to identify you.
Subscriptions
Deleting your data does not automatically cancel a paid subscription. Please cancel it first through Google Play or your billing partner, as described in our Terms and Conditions.
Questions? Contact care@envisionx.digital.